Order delivery and payments

ORDER DELIVERY

Products can be dispatched to your place, either with a transport company or by courier. All products are transported under the customer’s responsibility and based on ExWorks (EXW) terms.

Once we have contacted you and you have been informed that your order is ready, you may collect it from our company’s headquarters (Monday – Friday: 09:00 – 15:30), free of charge.

Estiasi reserves the right to modify the above in any case of shipment.

DELIVERY TERMS

All sales are Ex Works of the Supplier. Shipment and transport shall always be at the risk of the Buyer. The risk shall pass to the Buyer, even in the case of partial delivery, as soon as the consignment has been handed over to the person carrying out the transport - irrespective of whether this is a person belonging to the Supplier's company or a third party, The risk shall also pass to the Purchaser as soon as the consignment has left the Supplier's warehouse for the purpose of shipment. If the Buyer refuses to accept the goods or if the shipment of the delivery is delayed for other reasons for which the Buyer is responsible, the risk shall pass at the beginning of the Buyer's default in acceptance. Ex works : Under this condition, the buyer shall bear the responsibility of the carriers sent by him to the warehouse or factory of the seller. In this method of delivery, the buyer is responsible for the duties, licenses, taxes, all damages and all expenses associated with receiving the goods from the source location.

PAYMENTS

By credit or debit card

The payment process is done through VISA & MASTERCARD credit cards of all Banks and is covered by the most modern security specifications in the secure server of Estiasi with 128 bit encryption - the maximum available today- certified by GoDaddy.com .

In case the customer uses a credit card to repay the entire amount, the charge of the Bank will be 1.9%.

Via PAYPAL

The payment process of your order can be done through the PAYPAL service with the charge of 2.9%

By deposit in a Bank account:

Beneficiary: Α.Giannopoulakis & Sia O.E.

• National Bank of Greece:
  Account number: 180 440 40253
  IBAN: GR3001101800000018044040253
  BIC / SWIFT: ETHNGRAA 

Clicking on the link of each bank (see above) will transfer you automatically to the corresponding page (web banking) of your bank. When your deposit takes place via web banking, you must send us the payment receipt by e-mail to info@estiasi.com or the copy of the bank payment order by fax to 210-6540111. As soon as we receive the payment copy, we will forward your order.